Smart meters are often shrouded in mystery - do they work properly? Do they actually save you money? Here we explain everything you need to know if you're thinking ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...

The gadgets track every unit of energy you use at home, and are often free to install through your energy provider. When winter rolls around, bills can be a real cause for concern for many households ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. Here we’ve listed the issues ...

Customers of companies such as Octopus Energy, British Gas, E.ON Next, OVO Energy, Scottish Power, and EDF have been warned about a new 90-day rule - which could see them get a cash payout. On BBC ...

BRITISH Gas has apologised after customers were mistakenly sent messages that suggested they had to install smart meters at their homes. Households of collapsed suppliers taken over by the energy ...

Wed, Mar 11, 2026 The Labour Government has announced its findings and intentions after a review into smart meter performance ...

Here we explain how to check if you need to act HUNDREDS of thousands of energy customers are at risk of being cut off due to a major electricity meter switch-off, according to the regulator. Ofgem is ...

Thousands of customers sent shocking statements in botched net zero rollout Maya Wilson Autzen covers property and council tax at The Telegraph. She was previously a sub-editor at The Daily Mail. She ...

Smart meters are devices that record real-time information about your gas and electricity use. This data is then sent back to your energy provider through wireless technology, so it knows how much ...

When winter rolls around, bills can be a real cause for concern for many households who are already struggling due to the cost of living crisis. Energy costs, which have skyrocketed in recent years, ...