UK HOUSEHOLDS can now claim compensation over issues relating to their smart meter. Homes and businesses will be entitled to ...

Smart meters typically automatically send readings from homes to energy suppliers, eliminating the need for households to ...

Many households have struggled with their smart meters not operating as they should, meaning they do not send automatic meter ...

Citizens Advice has warned that millions of households are missing out on the benefits of their smart meter due to faults and poor service from their supplier. More than half of British homes now have ...

New rules affecting energy firms, including Octopus, British Gas. Ovo, EDF and E.on are coming into place this month. The move has been hailed "good news" for households with fresh compensation in ...

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A strict 90-day rule will be introduced, the Labour Party government has announced, on Tuesday (March 10).

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. Here we’ve listed the issues ...

Energy-efficient households targeted in plan to promote ‘pro-environmental behaviours’ Noah Eastwood is a money reporter. He ...

Smart meters continue to spread like a rash across the country as energy companies alert households to the advantages of knowing how much gas and electricity they use from day to day. Especially ...